Find Training Facilities

Achieving the highest level of technical expertise is a process; there are no shortcuts. While formal training programs can be important, on-the-job experience and a general mechanical interest and ability are critical. Most dealerships use some form of a tiered system as outlined below:

D-Level Tech

Entry-level, requiring little or no prior knowledge, skill or experience.

Tasks may include changing oil, rotating tires, lube work and other basic maintenance.

As an “apprentice,” will be paired with an A- or B-level technician for training and guidance.

You will learn the processes of that shop, including workflow and have opportunities to learn skills that will prepare you for the next levels.

C-Level Tech

Performs general maintenance and most repairs. Is in the process of completing training and certifications.

B-Level Tech

Has mastered most vehicle systems and is able to accurately diagnose and repair them.

Begins to train and mentor C- and D-level techs.

A-Level Tech

Has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential.

An ability to work well with customers is essential.

May specialize in a certain system, such as transmissions.


Local dealerships employ more than 319,000 service technicians nationwide, who make an average of $61,067 plus benefits. Learn about automotive training programs near you.

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Training Facilities

Chattanooga State Community College

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The objective of this program is to provide the student with the skills and understanding necessary to repair and service automotive vehicles.

Lincoln College of Technology

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Established in 1919 as Nashville Auto-Diesel College (NADC), Lincoln Tech’s Nashville campus is carrying on the strong, enduring NADC tradition and is continuing to educate generations of students for successful futures in the automotive and skilled trade industries. Students from all 50 states and over two dozen countries have come to Nashville to train at our campus!

Moore Tech

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Moore Tech’s Automotive Service Technology program is a two-year program that teaches students everything necessary for employment as a technician at any GMADA member new car dealership.

Tennessee College of Applied Technology

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The aim of the Automotive Technology course is to provide trainees with a thorough understanding of the methods of servicing and repairing automotive vehicles.

Tennessee College of Applied Technology, Athens

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As the number of vehicles in use continues to rise and with the increasing lifespan of late-model cars, more automotive technicians will be needed to repair and maintain vehicles for peak performance.

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