Find Training Facilities

Achieving the highest level of technical expertise is a process; there are no shortcuts. While formal training programs can be important, on-the-job experience and a general mechanical interest and ability are critical. Most dealerships use some form of a tiered system as outlined below:

D-Level Tech

Entry-level, requiring little or no prior knowledge, skill or experience.

Tasks may include changing oil, rotating tires, lube work and other basic maintenance.

As an “apprentice,” will be paired with an A- or B-level technician for training and guidance.

You will learn the processes of that shop, including workflow and have opportunities to learn skills that will prepare you for the next levels.

C-Level Tech

Performs general maintenance and most repairs. Is in the process of completing training and certifications.

B-Level Tech

Has mastered most vehicle systems and is able to accurately diagnose and repair them.

Begins to train and mentor C- and D-level techs.

A-Level Tech

Has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential.

An ability to work well with customers is essential.

May specialize in a certain system, such as transmissions.


Local dealerships employ more than 319,000 service technicians nationwide, who make an average of $61,067 plus benefits. Learn about automotive training programs near you.

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Training Facilities

Arkansas Career Training Institute

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Students will engage in activities and instruction enabling them to use, create, problem and control various technology resources; people, tools, machines, information, materials, energy, capital, and time.

Arkansas State University-Searcy

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Automotive Technology focuses on training students like you to perform as highly skilled and respected technicians in their career field, with reliable job opportunities abound.

Arkansas Tech University Ozark Campus

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The Automotive Service Technology program allows students to gain in-depth knowledge and hands-on training in automotive repair.

Black River Technical College

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This program is offered as two one-year specialty certificates: Electrical Engine and Powertrain-Systems. The latest and most modern diagnostic equipment ensures students are trained to a high skill level in both specialty areas.

National Park College

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The Automotive Service Technology program prepares you for employment in new car agencies, independent repair facilities, automotive supply stores, service stations and as fleet mechanics. The program is certified through the National Automotive Technicians Education Foundation (NATEF).

North Arkansas College

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Service technicians and collision repair specialists are needed to keep those vehicles on the road. North Arkansas College’s automotive programs are designed to give students quality skills and get them in the workforce as fast as possible.

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