Achieving the highest level of technical expertise is a process; there are no shortcuts. While formal training programs can be important, on-the-job experience and a general mechanical interest and ability are critical. Most dealerships use some form of a tiered system as outlined below:
![]() Entry-level, requiring little or no prior knowledge, skill or experience. Tasks may include changing oil, rotating tires, lube work and other basic maintenance. As an “apprentice,” will be paired with an A- or B-level technician for training and guidance. You will learn the processes of that shop, including workflow and have opportunities to learn skills that will prepare you for the next levels. |
![]() Performs general maintenance and most repairs. Is in the process of completing training and certifications. |
![]() Has mastered most vehicle systems and is able to accurately diagnose and repair them. Begins to train and mentor C- and D-level techs. |
![]() Has mastered all vehicle systems and has supervisory, leadership, mentoring and communication skills or potential. An ability to work well with customers is essential. May specialize in a certain system, such as transmissions. |
Local dealerships employ more than 319,000 service technicians nationwide, who make an average of $61,067 plus benefits. Learn about automotive training programs near you.
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Training Facilities
Advanced Technology Institute

Advanced Training Institute

Alfred State College of Technology

Allegany College of Maryland

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American River College
